Accessibility Statement

Website Accessibility

An accessible website allows people with disabilities and elderly individuals to browse with the same level of efficiency and enjoyment as all other users. Approximately 20% to 25% of the population experiences difficulties using the internet and may benefit from more accessible web content, according to a 2003 study conducted by Microsoft.

Unicorn Technologies believes in and works toward equal opportunities in the online space for individuals with diverse disabilities and those who utilize assistive technology to use a computer.

Website Accessibility Information

• This website complies with the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Services), 5773-2013.
• Accessibility adjustments were carried out in accordance with the recommendations of the Israeli Standard (IS 5568) for Web Content Accessibility at Level AA and the international WCAG 2.0 document.
• The site has been tested for maximum compatibility with modern web browsers, including Chrome, Firefox, Edge, and Safari.
• The website provides a semantic structure for assistive technologies and supports standard keyboard navigation patterns using the arrow keys, Enter, and Esc (to exit menus and windows).
• Optimized for display on popular web browsers and mobile devices.
• For an optimal browsing experience with screen reading software, we recommend using the latest version of NVDA software.

Building Accessibility Arrangements

Below are the accessibility arrangements available at the company’s offices located at 85 Yehuda Halevi St., Tel Aviv, 1st Floor:

• Continuous accessible route from the parking lot through the ground floor entrance.
• Elevator available from the ground floor stopping at every half-floor.
• Identification and directional signage available at the building entrance.
• Entry is permitted for service animals designated to assist a person with a disability.
• Our offices do not receive general public walk-ins. For any questions, accessibility inquiries, or specific arrangements, we are happy to assist you via email at: contact@unicorn-technologies.co.il

Accessible Information

• Unicorn Technologies Limited Partnership enables customers with disabilities to receive information provided on behalf of the company in accessible formats.
• If assistance is needed with reading or filling out forms, service representatives can be contacted via an in-person meeting or by phone.
• If an alternative accessible format is required, you may contact the Accessibility Coordinator whose details are listed below.

Accessible Customer Service

Employee Training: The company’s service providers undergo training on how to provide accessible service to our customers.

Accessible Call Center

The IVR / automated voice system has been made accessible so that information is delivered in clear language and without background music.

You can contact us by phone at 03-5661345, Sunday through Thursday, between 09:00 and 16:00.

Additional Contact Methods

• Email: contact@unicorn-technologies.co.il
• Fax: 03-5661280
• Website Contact Form: Via “Contact Us” on the website unicorn-technologies.co.il
• Postal Mail: Unicorn Technologies Limited Partnership, 85 Yehuda Halevi St., Tel Aviv

Submitting Requests and Suggestions for Accessibility Improvements

Please note that we continue our efforts to improve company accessibility as part of our commitment to enabling all members of the public, including persons with disabilities, to receive the most accessible service possible. If you encounter any issue or difficulty regarding accessibility, we welcome your feedback and will make every effort to find a suitable solution and resolve the issue as quickly as possible.

Accessibility Coordinator Details

For questions, complaints, or suggestions, you may contact the company's Accessibility Coordinator:

• Phone: 03-5661345
• Email: contact@unicorn-technologies.co.il